Overview
Dedicated backend operations managed in your timezone—delivering end-to-end IT support, infrastructure monitoring, and operational scalability with full compliance. Ideal for organisations in Europe, the UK, and globally seeking 24/7 resilient IT operations staffed from India.
Why Choose Metastic World?
What sets Metastatic World apart is our ability to help clients cut through the hype when navigating the complexities and possibilities that AI technologies present. Our differentiators are rooted in our Heritage and product engineering mindset.
Rich AI History
Established an AI research team in 2016. Strong precursor IP in our DRYiCE (now decommissioned) suite of offerings.
Robust AI Ecosystem
Our strategic partnerships with hyperscalers, key tech OEMs, and ISVs position us at the forefront of AI innovation.
Foundational AI
Built AI silicon and tapeout for training and inference.
AI-Centric Buildout
Data and AI acquisitions in niche areas. People-skilling models at scale.
Service Strategy & Delivery Excellence
Our service offerings are designed to help you launch, scale, and optimize your AI initiatives with confidence. Whether you're aiming to enhance customer experience, streamline operations, boost agility, or unlock new value streams—we deliver the expertise, frameworks, and execution support to turn vision into measurable outcomes.
24/7 Managed Helpdesk & Tiered Support
Round-the-clock multilingual support across chat, email, and phone with SLAs and escalation paths.
Remote & Onsite Engagement Models
Dedicated teams, project-based, or time-and-materials models aligned to your operational needs.
Infra Monitoring with Auto-Remediation
Advanced monitoring and automated remediation scripts to reduce MTTR and incidents.
Server & Database Administration
Managed operations for cloud, hybrid, and on-prem environments with backups and HA/DR.
Security Operations & Endpoint Protection
Patch management, vulnerability scanning, and endpoint protection to ensure compliance.
Elastic Scaling (BOT) & AIOps
Build-Operate-Transfer models and AIOps-driven process automation and optimization.
Compliance & Data Privacy
GDPR/DPDP 2023 controls, encrypted communications, strong NDAs, and audit trails.
Industries & Use Cases
Driving Digital Innovation Across Industries
We work with organizations across diverse sectors to deliver digital solutions that solve real business challenges. By combining strategy, technology, and innovation, we help our clients modernize systems, improve operations, and create sustainable growth.
From finance and healthcare to retail, manufacturing, and beyond, our expertise enables businesses to embrace change with confidence. Leveraging cloud, AI, and automation, we empower them to innovate faster, enhance customer experiences, and stay ahead in a digital-first world.